DISCOVERY - *******

Discovery Bank - on 17 March 2022 I called Discovery Bank card devision when I discovered an amount of R8860.85 had been withdrawn from my credit card for tickets for some show in London (very far indeed from home in JHB). I received a call a few days later from a man at Discovery ***** department who threatened me saying they will prove I gave the people the OTP number. From then I heard nothing until I called again on 12 May 2022 to ask what was happening - I was then finally issued with a ***** case number ( this may never have happened unless I followed up - great service hey!!) I then received a call from a man in the ***** department again - different man this time - with the excuse that the first man had left the company which is why nothing had been followed through on. (Wow - brilliant service Discovery!!). Today 30 May 2022 I receive a call again from man #2 to say they have computer evidence that the OTP number was sent to my phone - but they cannot provide me with this evidence as its a computer saying it was sent to my cell number. I DID NOT RECEIVE OR USE THIS SUPPOSED OTP - then the many tells me that I also (News to me) do not have ***** protection on my card - REALLY!! All banks have insurance for ***** - this is a standard where technology is used as even ordinary people like myself know with technology hacking happens.Discovery once again shows us that all they want is to ***** clients, who work hard for a living and a salary, money - GREED!! I will not accept this ***** and this shocking service with threats - Discovery likes to bully people - STAY AWAY FROM DISCOVERY!!!