DISCOVERY - stay in your lane and stick to Healthcare. Leave banking to the Big Girls and Boys

My involvement with the Discovery brand spans many years wrt Discovery Health, Discovery Insurance and Discovery Bank (when underwritten by FNB). Sadly, when Discovery Bank became independent, the wheels fell off completely! SOMEHOW the email address I used for all 3 Discovery entities was replaced by an email address I did not register for banking and subsequently, became an email address of a company I no longer work with. The issue, is that after EVERY transaction, a notification email (which I did not sign up for) was sent to this latter address, giving access to ALL my banking information and available credit to whoever is now managing this address! After 1 attempt via the Discovery Banking App, and 3 telephonic attempts to correct this major issue (a HUGE mystery to me is how the independent Discovery Bank gained access to this email address in the first place - I understand blockchain but YIKES, is this not invasion of the Access to Personal Information Act?) I gave up. The tipping point, was that I received a new Discovery Credit card delivered to my home in July 2020 to replace my card which is to expire in October 2020. In September, I got a call from Discovery Bank to say that I would be getting a new credit card. I tried to explain to the lady that they had already delivered my replacement card. She kept cutting me off to explain all the new features of the card. Eventually, after she started to talk to me like a kid and I kept trying to tell her that I didn’t want them to send me another card as there must be some mistake, SHE threw the phone down! I immediately closed my account. Discovery - stay in your lane and stick to Healthcare! Banking should be left to the Big Girls and Boys.