LL
Lumberto L

1 reviews | Active since Jul 2023

12 Nov 2025, 07:48

Discovery - Stay away

Oh my goodness, this situation with Discovery Bank is absolutely driving me up the wall!

Imagine waking up to find an email that reads: "As of November 12, your credit product balance stands at a R 0.56. Please note that a minimum payment of R 0.56 is required by December 5."

This is particularly frustrating considering that I recently closed my account and had previously received a settlement letter. It feels completely absurd to be notified of such a trivial amount after the account was supposed to be closed.

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Replies (1)
Discovery Bank
Discovery Bank's reply12 Nov 2025, 08:16
Official
Hi Lumberto,

Thank you so much for letting us know about this. I completely understand how frustrating unexpected notifications can be, and I truly appreciate your patience.
I’ll look into your account to find out why this is happening and make sure it’s resolved.
I’m really sorry for the inconvenience this has caused, and I’ll keep you updated as soon as I have more information.

Kind regards,
Marusha