Discovery Service Gets Worse Every Year (and I know, I have been a customer for almost 18 year)

<p>I generally pay my rates and taxes via Easypay. On Sunday I logged onto pay as usual and my transaction was declined three times. When checking with Discovery, apparently the ***** department declined the transaction. I recieved no telephone call, no message, my transaction was denied. They don't have an email address as they are too busy to respond, they don't answer their phone.</p> <p> </p> <p>As a customer, should I really have to hound them to find out what happened?</p> <p> </p> <p>I app**** for a Nedbank card today and soon will be cancelling this card. Really I have had better service from the traffic departmetn than Discovery.</p>