PJ
Phillip J
1 reviews | Active since Jun 2015
12 Dec 2023, 12:37
Discovery rewards *******.
I spent R 100,000 on my discovery card without receiving rewards. When I queried it with Discovery they apparently changed the terms and conditions. I find this to be quite ********* i.e changing the terms and conditions without both parties agreeing. Their response was very ambiguous and apparently they sent me a mail stating this. Then I asked for a copy of the mail, that was a week ago. The communications department are too high and mighty to speak to a customer. Ref 46043
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Replies (1)PJ
Phillip J's updateReviewer Update
14 Dec 2023, 15:47I have made three subsequent follow up call but still no response from Discovery. As they have not resolved the issue I will use my Nedbank card for greenback rewards instead of discovery rewards. Last reference number ***5
PJ
Phillip J's update14 Dec 2023, 15:47
Reviewer Update
I have made three subsequent follow up call but still no response from Discovery. As they have not resolved the issue I will use my Nedbank card for greenback rewards instead of discovery rewards. Last reference number ***5
