ZN
Zintle N

1 reviews | Active since Feb 2018

16 Apr 2021, 11:04

Discovery Relationship Manager Redeems the Insurance

Thami, the relationship manager at Discovery called me the next day after I posted about my experience with them. He clarified everything and noted points were the consultant and the manager who signed me up for the policy, have gone wrong in explaining the policy. He stated that client feedback is taken seriously and will be addressed with the sales department to mitigate future occurance

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Replies (1)
Discovery Bank
Discovery Bank's reply16 Apr 2021, 11:19
Official
Hi Zintle
Thank you very much for sharing your positive experience with issue resolution. We pride ourselves on being responsive to our customers, and hope that you will continue having a great journey with Discovery Bank.

RegardsThuli