CP
Chris P

1 reviews | Active since Sept 2022

23 Aug 2024, 13:20

Discovery Products is a ****

Discovery in all its different sections is a complete ****, whether it is the bank or insurance or even vitality. I first started out with home contents insurance witch is great yes, but then they contacted me with you can save 10% if you get health insurance, it was a catch. You don't get it, you have to do a lot of other things to get it. Then they said i can get 25% if i get vitality , also not true. they just told me I'm over weight. I have all there products but there is no discount, nothing . I am better off having nothing from discovery and save a lot of money. It is a complete **** . Nothing as Advertised! I tried to get 25% off from flights but end up paying more than if I buy it from internet. Then there is the lounge , you cant a get a lounge voucher ,you first have to up grade your account ! to a more expensive one OK. then you still don't get it, now you first have to spend R2500. This seems to be the Trend Discovery is like a catch 22 ****

0
Replies (2)
Discovery Bank
Discovery Bank's reply27 Aug 2024, 13:40
Official
Hi Chris

Thank you for bringing your concerns to our attention. We pride ourselves in the ability to provide great product offerings and service to all our clients. So not being able to meet these standards this time around is equally unpleasant for us. As we go on our journey together to grow the world’s first behavioral bank, we appreciate the feedback received and will raise this with the relevant entities to ensure that this is taken into consideration for the future development of our rewards and benefits. If you have any bank related queries, please do not hesitate to contact us on our toll-free number ***. We are open 24/7.

Thank you,
Yuvna
CP
Chris P's update16 Oct 2024, 15:44
Reviewer Update
Thank you for Your E-Mail
Sorry to disappoint you but Discovery service is No good.
The products is No good
False advertising
No one of all the different products have come back to me.
I am now Looking for another service provider to Cancel all my products at discovery.
The sad thing is that I was a advocate for discovery , getting customers ,friends and family to join discovery .
I will however make sure all and every one knows how I feel now about Discovery and its products.
Today I really know that Discovery is just another False insurer!