DISCOVERY PLATINUM CREDIT CARD SERVICE SUCKS

I am a Discovery Platinum Card holder. My husband has a secondary card, and we have been Platinum Card holders for about 16 years...... On 31 January my husbands credit card expired. We have had ZERO contact from Discovery as to the replacement card. I contacted Discovery Card via email on 28 January and have had ZERO response. Maybe its time to change Credit Card Providers - as this service or lack thereof is SHOCKING.