1 reviews | Active since Dec 2015
Discovery Online Banking
<p>Hi, I accidentally overpaid into my card. I've been trying to set up FNB / Discovery online banking for two days and it's a nightmare. I got locked out of my card b/c it said the PIN was incorrect. It was correct. I then waited for my new PIN to work and then had to go to an ATM to activate it. Now the website says "We are unable to register you b/c you are not the owner of the account." I am the owner of the account. This is very frustrating. I urgently need to access those funds. Also, Discovery on multiple occasions puts me through to the wrong extension--they think its a discovery.co.za issue even when I tell them it's not. Then FNB asks why I'm calling them as its a Discovery card as opposed to an FNB card. I need help please.</p>
Hello orenz
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Discovery Card Team
Hello orenz
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Discovery Card Team
