MO
Marvin O
1 reviews | Active since Oct 2017
24 Feb 2023, 14:33
Discovery Once Again Not Living Up To Their Promises!!
I'm absolutely unimpressed that after canceling my flight and accommodation sometime around December I was told I will get my refund within 6-8weeks. Even after 6-8weeks I still haven't gotten my refund instead all I get is a round around of numerous escalation that leave me no where. No one seems to have an idea when I'll be getting my refund after waiting for so long, this absolutely disgusting and ridiculous!!!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
24 Feb 2023, 14:51Hi Marvin
I apologise for the experience you have had regarding this matter.
I am currently investigating your query and I will provide you with feedback from our Vitality Travel team.
Regards
Beatrice.
I apologise for the experience you have had regarding this matter.
I am currently investigating your query and I will provide you with feedback from our Vitality Travel team.
Regards
Beatrice.
Discovery Bank's reply24 Feb 2023, 14:51
Official
Hi Marvin
I apologise for the experience you have had regarding this matter.
I am currently investigating your query and I will provide you with feedback from our Vitality Travel team.
Regards
Beatrice.
I apologise for the experience you have had regarding this matter.
I am currently investigating your query and I will provide you with feedback from our Vitality Travel team.
Regards
Beatrice.
MO
Marvin O's updateReviewer Update
24 Feb 2023, 15:19Hi,
Just so you're aware, I intend on taking this as further as the word further can go. It's absolutely atrocious that after you've exceeded your turn around time and even after your supplies have confirmed the funds were not received because the service wasn't used...no one or no action seems to be done by your management!
Just so you're aware, I intend on taking this as further as the word further can go. It's absolutely atrocious that after you've exceeded your turn around time and even after your supplies have confirmed the funds were not received because the service wasn't used...no one or no action seems to be done by your management!
MO
Marvin O's update24 Feb 2023, 15:19
Reviewer Update
Hi,
Just so you're aware, I intend on taking this as further as the word further can go. It's absolutely atrocious that after you've exceeded your turn around time and even after your supplies have confirmed the funds were not received because the service wasn't used...no one or no action seems to be done by your management!
Just so you're aware, I intend on taking this as further as the word further can go. It's absolutely atrocious that after you've exceeded your turn around time and even after your supplies have confirmed the funds were not received because the service wasn't used...no one or no action seems to be done by your management!
Discovery Bank's replyOfficial
27 Feb 2023, 08:51Hi Marvin
I understand your frustration.
I have not received feedback as yet, I will follow up for you.
Regards
Beatrice.
I understand your frustration.
I have not received feedback as yet, I will follow up for you.
Regards
Beatrice.
Discovery Bank's reply27 Feb 2023, 08:51
Official
Hi Marvin
I understand your frustration.
I have not received feedback as yet, I will follow up for you.
Regards
Beatrice.
I understand your frustration.
I have not received feedback as yet, I will follow up for you.
Regards
Beatrice.