BG
Brett G

1 reviews | Active since Apr 2013

31 Jul 2020, 14:38

Discovery Miles Thievery

All my insurance and health products are through Discovery. I opened a bank account to explore the options and found this not to be for me. During lockdown I accumulated over 7,000 Discovery Miles by reaching my health and fitness targets. When I closed my Discovery Bank account my Discovery Miles were removed as well. No one has been able to assist and no one from Discovery provides any feedback.

Disappointing when all your products are with one provider.

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Replies (1)
BG
Brett G's update20 Dec 2024, 18:26
Reviewer Update
A bit late, however this was resolved as promised. Thanks for the concession which is great customer service.

If not already done, please make it clear to other clients that this is the case when closing an account.