DS
Danie S

1 reviews | Active since Jul 2015

10 Feb 2017, 09:30

Discovery Miles payment through NetFloris

<p>On 25 February I used Discovery Miles to order through NetFlorist. NetFlorist indicated that the transaction was not succesful but the miles were still subtracted and according to Discovery the transaction was succesful. I've locked about 8 calls to Discovery supplying them with the details and every time the feedback is either. "The transaction was succesful" or "Thank you for your patience we are investigating/escalting the case and although they claim they will get back within 2 working days they don't.</p>

0
Replies (1)
Discovery Bank
Discovery Bank's reply13 Feb 2017, 11:18
Official

Dear DSlabbert

Thank you for your comments and for bringing this matter to our attention.

One of our s****ed consultants will be in contact shortly.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***