JP
Jean-Pierre Prinsloo
1 reviews | Active since Mar 2021
14 Oct 2021, 13:51
Discovery miles
Definitely the worst customer experience and service I've ever received.
Do not refer your friends and family. When you do that you never receive the referral miles and get told that it's not a referral and the friend hasn't entered the code so you will not be receiving the points at all
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
14 Oct 2021, 14:27Hi Jean-Pierre Thanks for reaching out to us, we’ve forwarded this query to the relevant team further assistance. Feedback will be provided to you directly. Please reach out to us again or contact our bankers on ***, and we’ll assist further. Regards Thuli
Discovery Bank's reply14 Oct 2021, 14:27
Official
Hi Jean-Pierre Thanks for reaching out to us, we’ve forwarded this query to the relevant team further assistance. Feedback will be provided to you directly. Please reach out to us again or contact our bankers on ***, and we’ll assist further. Regards Thuli
JP
Jean-Pierre Prinsloo's updateReviewer Update
14 Oct 2021, 14:30Hi Thuli. My query has been going on since the beginning of September and no feedback was supp****. The call was only logged on the 23rd of September and I've had to use my personal phone to get feedback. I think I've spent more money on the airtime than what the miles are worth
JP
Jean-Pierre Prinsloo's update14 Oct 2021, 14:30
Reviewer Update
Hi Thuli. My query has been going on since the beginning of September and no feedback was supp****. The call was only logged on the 23rd of September and I've had to use my personal phone to get feedback. I think I've spent more money on the airtime than what the miles are worth
Discovery Bank's replyOfficial
14 Oct 2021, 14:36Please await feedback from the relevant team who will contact you to provide feedback on the existing case they have logged on your behalf. Regards Thuli
Discovery Bank's reply14 Oct 2021, 14:36
Official
Please await feedback from the relevant team who will contact you to provide feedback on the existing case they have logged on your behalf. Regards Thuli