SS
SGH S
1 reviews | Active since Nov 2021
24 Jul 2024, 19:58
Discovery Miles
I am really ****ed off with Discovery Bank regarding the earning of Discovery Miles. I usually earn 1 mile for every R10 spend to my understanding. Recently I was only allocated 1 mile for R100 spend. I am now told that this is because I did not use my virtual card.. What am I supposed to do when the retailers card machine requests me to insert my card & doesn't accept my virtual card? I think I must go back to using my RMB card to rather earn ebucks.
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Discovery Bank's replyOfficial
29 Jul 2024, 12:06Hi SGH
Thanks for reaching out to us.
We see that your case has been escalated to our executive complaints team. Our Complaints manager will be contact with you shortly to assist with this case.
We do apologise for any inconveniences this could have caused you.
Regards
Girshwin
Thanks for reaching out to us.
We see that your case has been escalated to our executive complaints team. Our Complaints manager will be contact with you shortly to assist with this case.
We do apologise for any inconveniences this could have caused you.
Regards
Girshwin
Discovery Bank's reply29 Jul 2024, 12:06
Official
Hi SGH
Thanks for reaching out to us.
We see that your case has been escalated to our executive complaints team. Our Complaints manager will be contact with you shortly to assist with this case.
We do apologise for any inconveniences this could have caused you.
Regards
Girshwin
Thanks for reaching out to us.
We see that your case has been escalated to our executive complaints team. Our Complaints manager will be contact with you shortly to assist with this case.
We do apologise for any inconveniences this could have caused you.
Regards
Girshwin