AA
Andy A
1 reviews | Active since Dec 2022
19 Dec 2022, 21:27
Discovery malfunction
So 4 months trying to get a replacement card. Seems 4 months ago they had my old passport number and requested.ID documents (sent 4 times) 83 minutes on the phone and 6 promised callbacks which never happened am still in no.position to get my credit card if Discovery is reviewing this the case number is *** Joshua, Jualane Alliyah what happened to the callbacks and I am sure the calls were recorded am extremely disappointed if I login to my Life insurance there phone and email are all great please expedite or I will take my business elsewhere
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Discovery Bank's replyOfficial
20 Dec 2022, 12:59Hi Andy
Thanks for reaching out to us.
I see that you were transferred through to our DSV team for your delivery details on the 12th of December 2022 and I also see that that you onboarded as a secondary cardholder today, kindly advise if you're referring to the delivery of this card so I can assist you further.
Regards
Andile
Thanks for reaching out to us.
I see that you were transferred through to our DSV team for your delivery details on the 12th of December 2022 and I also see that that you onboarded as a secondary cardholder today, kindly advise if you're referring to the delivery of this card so I can assist you further.
Regards
Andile
Best regards,
Discovery Bank's reply20 Dec 2022, 12:59
Official
Hi Andy
Thanks for reaching out to us.
I see that you were transferred through to our DSV team for your delivery details on the 12th of December 2022 and I also see that that you onboarded as a secondary cardholder today, kindly advise if you're referring to the delivery of this card so I can assist you further.
Regards
Andile
Thanks for reaching out to us.
I see that you were transferred through to our DSV team for your delivery details on the 12th of December 2022 and I also see that that you onboarded as a secondary cardholder today, kindly advise if you're referring to the delivery of this card so I can assist you further.
Regards
Andile
Best regards,