SS
SHEENA S

1 reviews | Active since Feb 2013

31 May 2018, 15:02

DISCOVERY ISSUED A CARD WHICH I DIDNT AUTHORISE

Discovery consultant called me regarding a Discovery Card - which i asked for info about then said she will send me a quote and if i am happy i must fill in and sign the quote and I will then be issued a credit card.

So she sent me the quote and I WASNT HAPPY AND I DID NOT FILL IN OR ACCEPT THE EMAILED QUOTE - nor did i send back with my ID etc - BUT A DISCOVERY CREDIT CARD HAS BEEN ISSUED IN MY NAME ??????? and shows on my banking profile ???

I DID NOT ACCEPT THE COURIER DELIVERY AND I DONT WANT THIS CARD. IF THEY ISSUED THIS CARD THEN I REQUIRE PROOF OF ACCEPTING THIS QUOTE AND ACCEPTING ISSUANCE OF A CARD .

I DO NOT WANT THIS CARD!!!!!!!! they are forcefully issuing credit cards to people without their consent.

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Replies (1)
Discovery Bank
Discovery Bank's reply01 Jun 2018, 08:25
Official

Hi sheenas

Thank you for bringing this matter to our attention.

As discussed, we will be investigating into this to find out if you agreed to the account or if the agent setup your account in error.

We have closed your Discovery Card account with immediate effect.

Regards

Jaco