DP
David P

1 reviews | Active since Mar 2009

16 Dec 2015, 09:54

DISCOVERY IS TRYING TO ****** PEOPLE!!!

I have begged, I have pleaded, I have prayed, I have phoned, I have emailed. I have sent the forms over and over. I have screamed. I have shouted. I have asked, I have requested. Yet, Discovery is hell-bent on keeping my money and they refuse to return it. They had me sign up for a card, without informing me of the exorbitant fees. I cancelled the card beginning of November after discovering ridiculous amounts like R16 for an EFT into my own account. I have called and emailed dozens of times. I Last spoke to Zanande reference number *** who assured it would be done by LAST MONDAY. I am still waiting for my +/- R900 taken from my account. I was promised over and over. How much time from the days left of my life is discovery going to keep swiping? Discovery Card is a serial-killer. GIVE ME MY MONEY YOU CRIM-INALS!!! You people know health. Leave banking to the professionals. This is why FNB ended their relationship with Discovery Card.

0
Replies (1)
Discovery Bank
Discovery Bank's reply17 Dec 2015, 15:35
Official
Hello pearl123,

Thank you for your comments and for bringing this matter to our attention.

We understand that our consultant (Caleb) was in contact with you today to discuss this matter and provide feedback to you.

We sincerely apologise for any inconvenience caused.

Your reference number is - ***.


Regards,

DiscoveryCard
Discovery Vitality
Fax: +***
Email: ***
URL: http://www.discovery.co.za