Discovery is complicated spamming inbox

I need to quit my job JUST to spend my time coping with all the mails from Discovery. The move away from FNB to own Bank - wow my inbox is flooded and calls.

In this day and age - please focus on simplicity and happy clients.

Discovery (all divisions) think they are so fency with everything they offer - but in reality i find it the worst to deal with because of all the rules and add ons. They almost sound like the Verimark adds - if you do this you get this free and do more of this and get more rewards on that

REALLY

Seriously considering close ALL my dealings with ALL of Discovery

OR else they need to get more personal and appoint private consultants that can assist their customers