PJvV
Patricia Jansen van Vuuren

1 reviews | Active since Jun 2019

15 Jan 2026, 21:43

DISCOVERY IS A **** NOT A BANK!

Discovery contacted me in end October offering me a credit card. Going through the whole application process the consultant confirmed that someone would contact me the following week and confirm what the credit limit is that has been approved in the mean time I still had to download the app and complete the process in order for them to finalise the application. Next thing the card gets delivered and to date no one has contacted me and discussed ANY credit limit yet. However the credit limit reflecting on the app shows as R750.00 WHAT this is actually just ridiculous, but so convenient for Discovery handing out R750 credit cards left right and centre but then charging monthly account fees and services for R250. I immediately contacted them and cancelled the card however i had to pay the fees before the account gets closed. I refused and the call centre assisted me and said that the fees would be reversed. We are now going on 3 months and this is negatively affecting my credit score. They are quick to send emails and phone calls for payment but they are not resolving the issue at hand. This was a total **** and Discovery should look into the consultant that did the initial transaction

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Replies (4)
Discovery Bank
Discovery Bank's reply16 Jan 2026, 06:36
Official
Hi Patricia ,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile
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Patricia Jansen van Vuuren's update19 Jan 2026, 11:28
Reviewer Update
Thankyou I appreciate your urgent attention to this matter.
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Patricia Jansen van Vuuren's update25 Jan 2026, 14:33
Reviewer Update
Nothing less expected! No I am receiving NON STOP emails that my account is in arrears and is being reported to the credit bureau. Discovery what a disgrace to the Financial and Banking Industry, handing accounts and credit cards out left and right just to make money of of banking fees!!!! CAN YOU SORT THIS OUT NOW PLEASE.
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Patricia Jansen van Vuuren's update28 Jan 2026, 14:36
Reviewer Update
Good day Mrs Jansen Van Vuuren

To avoid legal action and a negative status on your credit profile, please pay R200.00 now or call ***to make a payment arrangement.

NICE ONE, i am still receiving these and telephone call from your department CONGRATULATING me on my credit card!!!!!!!!!!!!!!!!!!!!!!!!!!!! *** DISCOVERY!!!!!