Discovery Horrible Customer Service

Its been a month of multiple phone calls and emails and no help (first emails started on 20 June 21). Discovery motto is blame the customer. I can provide possibly more than 10 reference numbers that get closed before the issues are solved. Everything I ask comes back to me being at fault. 1. Discovery bank doesn't work properly since the day I opened the bank. I have asked countless of times to fix the issues and Nothing. Same blaming mentally. My spending doesn't get recognised by the vitality rewards, and I was blamed for having my savings in the wrong account and that I must move the money and spend more and it will work. Its still not working. I was promised a call and I didn't get it. Every week, it says low savings but I have saved higher than their minimum. 2. Healthy Food cashback February 2021 - Pick n Pay and nothing from there and I am blamed that I only activated this on July when I opened the bank account (before this I was only vitality). I don't agree with this reason but I let it go. 3. Healthy Foods cashback (February, March, April, May, June 2021 - I got cash backs every month from Woolworths and nothing for July and I am blamed that I only activated this on July when I opened the bank account (before this I was only vitality). I don't agree with this reason. You system did something when I opened the bank account. why would I deactivate this benefit for a month and activate again, 4. Healthy Care: cashback February 2021 - Clicks and nothing from there and I am blamed that I didnt activate this benefit when I opened the bank account (before this I was only vitality). I don't agree with this reason but I let it go. When I try to activate this it does not allow. I give Discovery my clicks card number and they also can't link it and blame me that my details are different with clicks. I call clicks to ensure all details are the same and it doesnt help. then they come back and say I have no clicks card. I send them a copy of my clicks card. I keep on bringing this up and I am told this is countrywide issues and other customers are having the same issue. Now, My bank app shows that I am eligible for 10%, I cannot make clicks my preferred company.

I am honestly tired of the responses, I am getting with Discovery. The motto, is to blame the client. and not fix the issue. Horrible customer service. Ever since I opened the bank, everything is a mess. I asked them to manually calculate all the benefits I missed due to their delays but that won't happen. Please close my bank account. I can't deal anymore.