AI
Ansaar I
1 reviews | Active since Aug 2020
05 Aug 2020, 05:11
Discovery *****
Discovery bank has been debiting my account for months now for an amount of R500. I have called in atleast for the last 4 months to ensure this account is closed, despite their confirmation, they just seem to continuously debit my account.
After spending 15 to 20min each time to rectify, discovery bank says they cannot process a refund. Then i have to pick up another processwith my bank.
I cant help but consider discovery banks actions ********** as I have never been issued an account with this institution.
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Replies (1)Discovery Bank's replyOfficial
29 Oct 2020, 17:08Hi Ansaar
Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service.
If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly.
Regards
Discovery Bank
Discovery Bank's reply29 Oct 2020, 17:08
Official
Hi Ansaar
Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service.
If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly.
Regards
Discovery Bank
