DISCOVERY DONT ALLOW YOU TO ACCESS YOUR ACCOUNTS ONLINE

Item: Discovery Bank
Rating: 1
Author: G. F.

You CANNOT get into your Discovery Bank accounts online unless ALL OF THE BELOW APPLY

1. Your phone is on you 2. Your phone is working. 3. It is charged 4. You have cellular data 5. You have the Discovery APP 6. The Discovery app is actually working (a tall order) 7. you have your online login details AND your app login details 8. your phone camera is working 9. you must take a selfie and it actually registers 10 you have 45 minutes to complete steps 1-9 three times for it actually all to work

DISCOVERY BANK WE DONT HAVE TIME TO JUMP THROUGH ALL YOUR HOOPS!!!!!!!

Helpful (0)

Replies (2)

G. F.'s updateReviewer Update

25 Dec 2022, 10:57

PS if your phone is lost, broken, ****** Discovery tells us to phone them to try to rectify the situation
Right smart thinking Discovery I'll you on my broken phone

G. F.'s update25 Dec 2022, 10:57

Reviewer Update

PS if your phone is lost, broken, ****** Discovery tells us to phone them to try to rectify the situation
Right smart thinking Discovery I'll you on my broken phone

Discovery Bank's replyOfficial

26 Dec 2022, 06:53

Good morning Geoffrey

Thanks for reaching out.

Sorry to hear you are so frustrated with the security measures.

If you device is broken or ******, our ***** Department will assist you with accessing the website via an alternative security measure.

Kind regards
Nicolene

Discovery Bank's reply26 Dec 2022, 06:53

Official