WV
Warren V
1 reviews | Active since Aug 2016
20 Apr 2021, 08:54
Discovery divisions driving away clients
Leaving this here for visibility, due to Discovery's most pathetic attempt at a banking system and messing me around for over a month I now dislike the brand so much I will be shopping for a new Medical aid. Please let your execs know that your bank is driving away clients from the brand entirely.
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Replies (2)
Discovery Bank's replyOfficial
20 Apr 2021, 09:46Dear Warren V We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Bank's reply20 Apr 2021, 09:46
Official
Dear Warren V We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Bank's replyOfficial
23 Apr 2021, 13:21Hi Warren
Kindly accept my apologies for the delayed response.
I have investigated your application status with Discovery Bank and can confirm the following;
Your application has expired and you will need to re-apply on the Discovery Bank App. The reason your application was not completed is due to the fact that we had not reecieved your March payslip and April bank statement.
Please could you attempt to re-apply on the Discovery Bank App, and submit your most recent 3 months bank statement and payslips.
Once all documentation has been submitted you application outcome will be submitted to you within 3days.
Do not forget, should you like to follow up on your application or would like any information on it, you can contact our credit application department directly using our toll- free number 0800. 07. 9697.
Regards
Girshwin
Kindly accept my apologies for the delayed response.
I have investigated your application status with Discovery Bank and can confirm the following;
Your application has expired and you will need to re-apply on the Discovery Bank App. The reason your application was not completed is due to the fact that we had not reecieved your March payslip and April bank statement.
Please could you attempt to re-apply on the Discovery Bank App, and submit your most recent 3 months bank statement and payslips.
Once all documentation has been submitted you application outcome will be submitted to you within 3days.
Do not forget, should you like to follow up on your application or would like any information on it, you can contact our credit application department directly using our toll- free number 0800. 07. 9697.
Regards
Girshwin
Discovery Bank's reply23 Apr 2021, 13:21
Official
Hi Warren
Kindly accept my apologies for the delayed response.
I have investigated your application status with Discovery Bank and can confirm the following;
Your application has expired and you will need to re-apply on the Discovery Bank App. The reason your application was not completed is due to the fact that we had not reecieved your March payslip and April bank statement.
Please could you attempt to re-apply on the Discovery Bank App, and submit your most recent 3 months bank statement and payslips.
Once all documentation has been submitted you application outcome will be submitted to you within 3days.
Do not forget, should you like to follow up on your application or would like any information on it, you can contact our credit application department directly using our toll- free number 0800. 07. 9697.
Regards
Girshwin
Kindly accept my apologies for the delayed response.
I have investigated your application status with Discovery Bank and can confirm the following;
Your application has expired and you will need to re-apply on the Discovery Bank App. The reason your application was not completed is due to the fact that we had not reecieved your March payslip and April bank statement.
Please could you attempt to re-apply on the Discovery Bank App, and submit your most recent 3 months bank statement and payslips.
Once all documentation has been submitted you application outcome will be submitted to you within 3days.
Do not forget, should you like to follow up on your application or would like any information on it, you can contact our credit application department directly using our toll- free number 0800. 07. 9697.
Regards
Girshwin