MP
Maurice P
1 reviews | Active since Jun 2010
19 Feb 2019, 08:13
Discovery - dissapointing service - is the company beginning to show signs of deterioration?
First - failed to credit balance on card via debit order as arranged - embarrassing and delayed consequences. Second - highly complicated and discourteous service in attempting to increase limit. No senior management reachable when requiring assistance - Hopefully this bad service is not a sign of their other amazingly well run divisions deteriorating as well.
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Maurice P's updateReviewer Update
20 Feb 2019, 13:22After being contacted by management in Discovery exec office must indicate my confidence in the Discovery Card division is completely "restored" - all speedily sorted with highly professional and exemplary care. Much appreciated.
MP
Maurice P's update20 Feb 2019, 13:22
Reviewer Update
After being contacted by management in Discovery exec office must indicate my confidence in the Discovery Card division is completely "restored" - all speedily sorted with highly professional and exemplary care. Much appreciated.