DL
DAVID L

1 reviews | Active since Apr 2012

31 Jul 2020, 10:00

Discovery disdain for their loyal clients

Discovery moved from FNB to their own bank in May /June this year. This caused chaos with the accounts and a huge incorrect amount was deducted from my bank account. I have sent several emails but no response, telephoned their call centre but all you get are the various option to elect and then silence.also complained on their Facebook but no response. Of course all there advertising emails arrive constantly but they have no regard whatsoever for client.

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Replies (1)
Discovery Bank
Discovery Bank's reply31 Aug 2020, 13:19
Official
Hi David, 
Thank you for your inquiry an executive manager from Discovery Bank has sent you an email advising they are looking into your inquiry and would like to set up some time with you to discuss, should this not be resolved, please will you take a look , we look forward to hearing from you.
Regards
Sarisha