ED
Este D
1 reviews | Active since Jun 2021
02 Jun 2021, 11:24
DISCOVERY - DISCRIMINATING BULIES
What a bunch of bullies - if you don't have a Discovery Bank account you can no longer earn cashbacks on your gym fees as a Vitaly member!!! Seriously discriminating in my opinion plus Virgin Active will now lose two more members
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Replies (1)
Discovery Bank's replyOfficial
03 Jun 2021, 15:30Hi Este
Thank you for sharing your opinion regarding the changes we made to the Gym Booster benefit. We always appreciate feedback from our clients as this helps us to better improve benefits. The Gym Booster benefit linked to Discovery Bank was seen as a great opportunity for our clients to earn more Discovery Miles. In this instance, the uptake in Discovery Bank is imperative as one needs that to be part of the benefits. By taking different products, you increase your portfolio therefore the earning potential increases from a benefits and rewards perspective. I realise that you are not pleased with this change, however, should you not wish to join Discovery Bank, as a Vitality member, you can still earn your Vitality discount off your monthly retail rate for a local membership.
Regards
AJ
Thank you for sharing your opinion regarding the changes we made to the Gym Booster benefit. We always appreciate feedback from our clients as this helps us to better improve benefits. The Gym Booster benefit linked to Discovery Bank was seen as a great opportunity for our clients to earn more Discovery Miles. In this instance, the uptake in Discovery Bank is imperative as one needs that to be part of the benefits. By taking different products, you increase your portfolio therefore the earning potential increases from a benefits and rewards perspective. I realise that you are not pleased with this change, however, should you not wish to join Discovery Bank, as a Vitality member, you can still earn your Vitality discount off your monthly retail rate for a local membership.
Regards
AJ
Discovery Bank's reply03 Jun 2021, 15:30
Official
Hi Este
Thank you for sharing your opinion regarding the changes we made to the Gym Booster benefit. We always appreciate feedback from our clients as this helps us to better improve benefits. The Gym Booster benefit linked to Discovery Bank was seen as a great opportunity for our clients to earn more Discovery Miles. In this instance, the uptake in Discovery Bank is imperative as one needs that to be part of the benefits. By taking different products, you increase your portfolio therefore the earning potential increases from a benefits and rewards perspective. I realise that you are not pleased with this change, however, should you not wish to join Discovery Bank, as a Vitality member, you can still earn your Vitality discount off your monthly retail rate for a local membership.
Regards
AJ
Thank you for sharing your opinion regarding the changes we made to the Gym Booster benefit. We always appreciate feedback from our clients as this helps us to better improve benefits. The Gym Booster benefit linked to Discovery Bank was seen as a great opportunity for our clients to earn more Discovery Miles. In this instance, the uptake in Discovery Bank is imperative as one needs that to be part of the benefits. By taking different products, you increase your portfolio therefore the earning potential increases from a benefits and rewards perspective. I realise that you are not pleased with this change, however, should you not wish to join Discovery Bank, as a Vitality member, you can still earn your Vitality discount off your monthly retail rate for a local membership.
Regards
AJ