TM
Troy M

1 reviews | Active since Feb 2016

22 Apr 2026, 09:23

Discovery cyber security weak and pathetic, customer accounts at risk....

Discovery system not secure, i no longer have faith in Discovery system security, an online purchase was made using my details but with wrong cvv number, at first received a notification of a card decline but somehow stupid pathetic system of Discovery permitted the transaction, instead of reversing the funds when I report ***** they tell me they are doing investigation for 72 whole hours....I am now considering a different bank, Discovery doesn't value customers enough to keep people's money safe....its only fortunate the purchase was a low amount I can only imagine victims of large ***** cases....goodluck keeping your money safe with Discovery bank, you will live to regret it....I know I do

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Replies (1)
Discovery Bank
Discovery Bank's reply22 Apr 2026, 11:01
Official
Hi Troy.

Thank you for reaching out to us.

I sincerely apologize for the experience you’ve had and the frustration it has caused.

I will look into the case and provide you with feedback.

Regards,
Jabulile