Discovery Credit Card ****

I phoned Discovery Bank to cancel my credit card. I was assured by the person I spoke to that my account was cancelled, it would simply take 8 business days to process.

3 months down the line the card is still active and I am being charged for fees and interest. When I enquired with Discovery, they advised it was because they sent a follow up email for my cancellation that I never rep**** to. I phoned in and confirmed the cancellation! And you send me a follow up email that can easily be lost/not received

I refuse to accept that after I phoned in and your banker confirmed my card would be cancelled in the next 8 business days that I should still pay interest fees