LB
Lourens B
1 reviews | Active since Mar 2019
19 Mar 2019, 08:59
Discovery Credit Card ****
Pretty sure fees for a Discovery Platinum Card are the highest in the business. Charging in excess of R100 p.m. even if you do not spend a cent on it. It is a scandalous **** they are running on there life insurance and health customers forcing them to take a credit card and retain it by black mail threatening to remove health / life insurance policy benefits if you do not subscribe to their ****. STAY AWAY!!!!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
19 Mar 2019, 09:48 Hi lourens-van-den-berg
Kindly note, integrating your Discovery Card into your Health / Life policy is a benefit and you do receive discounts on your policies, for having a Discovery Card integrated.
However it is still your decision, if you want to have a Discovery Card or not.
Regards
Kindly note, integrating your Discovery Card into your Health / Life policy is a benefit and you do receive discounts on your policies, for having a Discovery Card integrated.
However it is still your decision, if you want to have a Discovery Card or not.
Regards
Discovery Bank's reply19 Mar 2019, 09:48
Official
Hi lourens-van-den-berg
Kindly note, integrating your Discovery Card into your Health / Life policy is a benefit and you do receive discounts on your policies, for having a Discovery Card integrated.
However it is still your decision, if you want to have a Discovery Card or not.
Regards
Kindly note, integrating your Discovery Card into your Health / Life policy is a benefit and you do receive discounts on your policies, for having a Discovery Card integrated.
However it is still your decision, if you want to have a Discovery Card or not.
Regards
LB
Lourens B's updateReviewer Update
19 Mar 2019, 09:59Thanks for responding. Can you please explain why a person should have a Credit Card in order to receive an affordable policy rate? Why can you not simply give customer the option then to pay R100.00 for those benefits per month - why must they have a credit card? Credit Card stress in a big factor in deteriorating people's health and now you are putting additional fees on top of it. Is making money by indebting your clients your priority? I mean it started out as 'health' company now what is this?
LB
Lourens B's update19 Mar 2019, 09:59
Reviewer Update
Thanks for responding. Can you please explain why a person should have a Credit Card in order to receive an affordable policy rate? Why can you not simply give customer the option then to pay R100.00 for those benefits per month - why must they have a credit card? Credit Card stress in a big factor in deteriorating people's health and now you are putting additional fees on top of it. Is making money by indebting your clients your priority? I mean it started out as 'health' company now what is this?
LB
Lourens B's updateReviewer Update
19 Mar 2019, 10:15Discovery Card flags customer emails as spam to further insult them:
********** via za-mx.discovery.co.za
10:08 AM (5 minutes ago)
to me
The following message to ********** was undeliverable.
The reason for the problem:
5.x.0 - Message bounced by administrator
---------- Forwarded message ----------
From: Lourens van den Berg **********
To: DiscoveryCard **********
Cc:
Bcc:
Date: Tue, 19 Mar 2019 09:16:10 +0200
Subject: [SUSPICIOUS MESSAGE] [SUSPECTED SPAM] Enquiry on cancellation of credit card
Goodday
I have note the latest increase in you monthly fees charged to my credit card, and if possible wish to cancel it as I don't require the credit facility any longer.
Please can you assist in telling me which benefits I stand to loose from my health and life insurance plans should I cancel the card and stop paying the high monthly fees for a credit facility I do not require?
I have raised queries before with this email address to which Discovery simply does not respond. I have phone your call centres, only to have your agents promise to call me back but then never hearing from them again.
If you persist in ignoring my queries again I am planning to further write to the press and pursuing litigation.
The Discovery Card appears to me a **** which Health and Life insurance customers are black mailed into keeping for not losing benefits on their other plans. All this so Discovery can **** and additional R100- each month from their clients.
Can you please respond this time?
Best Regards
Lourens van den Berg
Id number
LB
Lourens B's update19 Mar 2019, 10:15
Reviewer Update
Discovery Card flags customer emails as spam to further insult them:
********** via za-mx.discovery.co.za
10:08 AM (5 minutes ago)
to me
The following message to ********** was undeliverable.
The reason for the problem:
5.x.0 - Message bounced by administrator
---------- Forwarded message ----------
From: Lourens van den Berg **********
To: DiscoveryCard **********
Cc:
Bcc:
Date: Tue, 19 Mar 2019 09:16:10 +0200
Subject: [SUSPICIOUS MESSAGE] [SUSPECTED SPAM] Enquiry on cancellation of credit card
Goodday
I have note the latest increase in you monthly fees charged to my credit card, and if possible wish to cancel it as I don't require the credit facility any longer.
Please can you assist in telling me which benefits I stand to loose from my health and life insurance plans should I cancel the card and stop paying the high monthly fees for a credit facility I do not require?
I have raised queries before with this email address to which Discovery simply does not respond. I have phone your call centres, only to have your agents promise to call me back but then never hearing from them again.
If you persist in ignoring my queries again I am planning to further write to the press and pursuing litigation.
The Discovery Card appears to me a **** which Health and Life insurance customers are black mailed into keeping for not losing benefits on their other plans. All this so Discovery can **** and additional R100- each month from their clients.
Can you please respond this time?
Best Regards
Lourens van den Berg
Id number