1 reviews | Active since Mar 2017
Discovery Credit Card not Working
<p>Hi,</p> <p> </p> <p>My Discovery cridt card is not working from many months, due to negligence of Discovery team.</p> <p> </p> <p>I did submitted my ID and adress proof to their person who comes from local courier collection center.</p> <p>Unfortunately they lost my details between the courier company and themselves.</p> <p>I have tried to call many times at Discovery Credit Card Call Center and unfortunately no one is ready to cooperate. Further my card was ****** and new card was issued, but again it's not working as they don't have my details. when I went to collect my new card, I offered to provide all my ID and address proof to the courier company, which collects the same thing and sends to discovery, but it was declinedvery very rudelyby discovery Credit Card team on phone.</p> <p> </p> <p>This is a major failure in Discovery Credit Card team.</p> <p> </p> <p>I am fed up with their attitute and horrible communication with me, and have decided not to send any soft copies as it's not my mistake.</p> <p> </p> <p>It is very frustating to use this Discovery Credit Card and I want to close account with them, if my card doesn't start working in two days and they don't apologiese to me.</p> <p> </p> <p>Kind Regards,</p> <p>Amit More</p> <p>Durban</p> <p> ********** 180</p> <p> </p> <p> </p> <p> </p>
Hi agnisurya
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Hi agnisurya
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
