SB
Stefan B
1 reviews | Active since Feb 2024
14 Aug 2025, 14:55
Discovery Credit Card - Headache of Note!!!!
This has been the worst experience of my life trying to apply for a c/c increase after being told that i'm a premium client.
16 days later....... No consultant to answer my questions????
A useless ***** department that takes 11 days to review a bank statement.
I have phoned 52 times in 16 days no feedback offered or solution.....? A in-app message to tell you the application is cancelled and you can re-apply..!!!!
I am disgusted with the way I was handled phoned 4 times to get a resolve from a manager... consultant keeps dropping me to the survey message.
I am a patient man but have no patients for this level of incompetence. I will be taking my business elsewhere.
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Replies (1)0
Replies (1)Discovery Bank's replyOfficial
14 Aug 2025, 15:38Hi there Stefan,
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Discovery Bank's reply14 Aug 2025, 15:38
Official
Hi there Stefan,
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
Please receive this as confirmation of receipt and acknowledgement of your query.
Thank you for your patience and understanding while I investigate this for you.
Kind regards,
Nosisa
