SB
Stefan B

1 reviews | Active since Feb 2024

14 Aug 2025, 14:55

Discovery Credit Card - Headache of Note!!!!

This has been the worst experience of my life trying to apply for a c/c increase after being told that i'm a premium client.

16 days later....... No consultant to answer my questions????

A useless ***** department that takes 11 days to review a bank statement.

I have phoned 52 times in 16 days no feedback offered or solution.....? A in-app message to tell you the application is cancelled and you can re-apply..!!!!

I am disgusted with the way I was handled phoned 4 times to get a resolve from a manager... consultant keeps dropping me to the survey message.

I am a patient man but have no patients for this level of incompetence. I will be taking my business elsewhere.

0
Replies (1)
Discovery Bank
Discovery Bank's reply14 Aug 2025, 15:38
Official
Hi there Stefan,

Please receive this as confirmation of receipt and acknowledgement of your query.

Thank you for your patience and understanding while I investigate this for you.

Kind regards,
Nosisa