Discovery Credit Card blocked

<p>Hi there,</p> <p>Last week Thursday my credit card was all of a sudden blocked when trying to make a payment. I received an sms from Discovery telling me to call them. So I did, only to find out that my card has been blocked due to outstanding FICA documents. Please note that NO communication, or even a reminder that my card will be blocked if said documents are not provided.</p> <p>So I did provide all the docs the same day only to find out that it takes 3 days to unblock my card. 3 days without a credit card! And I couldn't use my bank card either. Even making an eft didn't work. </p> <p>When I called in on Monday again and I asked them for an urgent unblocking of my credit card I had been advised that it takes now 4 (!) days to process the documents and release my card. Oh, and the counting only started on Monday, although they received the documents on Thursday already! Really??</p> <p>So, today is Thursday and my card has still not been unblocked. I have called the call centre multiple times, even spoken to a supervisor and I was made the promises by the supervisor Thesigan that he will personally make sure that my card gets released - that was on Thursday.</p> <p>Absolutely ridiculous! What am I expected to do? Worst customer service ever. </p>