Discovery couldn't be worse if they tried.

Hi,

I am very dissatisfied to inform you that I am utterly displeased with the service of the 4th ranked Insurance Company in the world, you may strive to be the best but this is utterly DISPLEASED.

It took me 4 months to get R1350.00 of my money refunded, which was a sigh of relief as a little portion of my refund was actually refunded and it took 4 months where I have all the evidence on record for the refunds that where promised to me not only by First National Bank but Discovery themselves, the outstanding amount is R5000.00 which might not seem like a lot to anyone but to someone like me that is a lot of money, I am sick and tired of fighting.

I am done fighting, why am I as a client forced to be treated this way? Why must I work with under-qualified First National Bank employees *Clerks* which don't have the common courtesy to respond or return calls or correspondence. I am not going to take anymore cellular calls, I will respond via email as I have much better things to do then fight a fight which such a young but proud company I work for cannot even support their clients properly. I fear for those people who are actually clients, but don't work for this company as they aren't tied in as much as I am, yet they receive this kind of service.

I will leave my case number which has all the correspondence: ********** 3 and my final email to Discovery with it's references: WRefNo# ********** 931#- -MailRef# ********** 717#-

Now I am done fighting, I will consider depending on how this plays off whether I sill want to be with this company or move my entirety of business to a lesser professional company, as your service is pathetic you must learn to keep your partnered allies in order, as that ***** department is pathetic.

Regards.