rM
rennie M

1 reviews | Active since Dec 2015

01 Dec 2015, 09:45

discovery compromise your pin

I received my new discovery card and my pin was blocked. I phoned discovery to reset my pin I was informed that a consultant will call me within 12 and 24 hours and read out my pin to me. I was taken aback as i am aware that Iwas the only one to know my pin.i believe discovery is compromising the security not only for me but many other discovery card holders in my situation. I informed the lady about security andcyber crime .other discovery card holders beware .Iam thinking about closing this card.

0
Replies (1)
Discovery Bank
Discovery Bank's reply01 Dec 2015, 12:43
Official
Hello renniemoodley,

Thank you for your comments and for bringing this matter to our attention.

We understand your concerns and will address the matter with any external body you approach.

Your reference number is - ***.


Regards,

Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: +***
Email: ***
URL: http://www.discovery.co.za