DISCOVERY CHARGES FEES AS THEY WILL AND CHANGING AND ADDING CARDS AS THEY PLEASE

I left my previous bank because they would debit fees not discussed on known to me, when i joined discovery bank, i thought peace of mind, i decided to check the fees that the bank charges me i realized there was a card fee that was charged and my primary card was listed as an additional card. this seriously upset me as i never requested this, i enquired about the virtual card at some point but i never activated it as i was told i needed to down load an app to be able to use it. all of a sudden the bank is charging me with a card i never app**** for and now, and now they tell me i must cancel my physical card and apply for the new card, i did not do this mess and i refuse to pay anything and i want the 45 paid back into my account.

i see a premium vitality fee, i never requested this and never have i seen it or any consultant explain it to me, do not even know what it doesn't, as i already paying my vitality fee. i want all these paid back to my account... banks do what ever they want in our accounts.

I was on a call with a consultant, who placed me on hold then hung up on me.

2 Things must happen;

reverse all the fees i do not know R30 DEDUCTIONS AND THE R45 CARD THAT I NEVER ORDERED

THE CARD AM TOLD MUST BE CANCELLED IS THE CARD I COLLECTED AT SANDTON BRANCH. i refuse to pay for something i never ordered my account fee is 115 and i refuse to pay R30 i never agreed on. i need explanation.