DISCOVERY CARES LESS ABOUT *****ULENT ACTIVITIES ON YOUR ACCOUNT!!!!

UTTERLY DISAPPOINTED WITH DISCOVERY BANKS SERVICE!!!!

I laid a complaint of a *****ulent activity In my account for online purchases.

It was over 4 transactions made. These merchants are still trying to debit my account, I have moved my money and blocked all my cards. I have reported this to discovery, and I was sent a dispute form.

I filled in and sent all the requires details on email to Boitumelo and was sent a reference number.

Ever since, I have been emailing and calling to get an update and nobody seems to be helping me. I called over 5 times and everytime i called I was told I need to go to the ***** department. Which i understand! In all my calls I have been waiting a long time for someone to pick up in the ***** department. I always called after 9pm thinking it would be quite.

I spoke to Mpho and Kgagis today and they said they will ensure someone calls me back. It's 1am and still haven't gotten a call. I keep saying the department is busy. Why are you busy at these hours. Is your app that unsafe. That you dealing with numerous ***** cases?????

I want to feedback on my case! And I am not willing to wait 90 days! No bank takes this long! I also work on call. I am expecting a call from someone to my cell. If I don't answer keep trying.

If I don't get feedback and not refunded by tomorrow. I will move my account. Provident fund and medical aid from discovery! And that's a gaurentee!!!

I want answers now!!!

My ref numbers are

***************7