AV
Adri V

1 reviews | Active since Jun 2016

01 Jun 2016, 06:43

Discovery Card SUCKS

<p>In April16 Discovery had a system error and they deducted money from my account without my consent. Up to now I am struggling to get back my bank charges. I always pay my card up to date before the due date. This month they had the odasity to charge me interest of R194.71. And they don't respond to any phonecalls or emails.</p> <p>Are Discovery in financial trouble? How come they charge interest on a full up paid account? Is that the reason why they don't respond to any calls? Because maybe they can't return the bank charges or the interest?</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply01 Jun 2016, 09:11
Official

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***