Discovery Card services freezed till next summer

<p>On Saturday 2Jul16, my card's pin was blocked due to POS error. I got a sms with a number to phone during office hours. No assistence over weekends, thank you very much!!! I phoned on Monday 4Jul16, and was told that I will get a sms with new pin within the next 48hours. On Wednesday I phoned again (72hours later) and was ensured this matter will be escalated with urgency. Right now, 96 hours later, still no sms. I get the idea that maybe the customer services were freezed for the winter. I might just be happy enough to receive the sms next summer.</p>