1 reviews | Active since Feb 2017

27 Feb 2017, 21:45

Discovery card not returning my money

<p>I app**** for a discovery credit card in January 2017 in order to qualify for the iwatch deal. I received the credit card and changed the pin. I transferred money into the account, as it is part of the million and one requirement to qualify for the iwatch deal. A week went by and I have not used the card, all of a sudden I see that money was deducted from my credit card.....fees...and some more fees and some more fees. A Total of R620.68 was deducted from my positive balance, and thats without me using the card ever!. I immediately contacted the call centre and instructed them to cancel the card due to the excessive fees.</p> <p>To date I have not received my money from dicovery credit card....after probably 15 or more emails and call centre phone calls. If I can advise anyone then please stay away from discovery credit card.</p> <p>One of the mail WRefNo# ********** 455</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply28 Feb 2017, 11:28
Official

Dear phillip-mariska-de-beer

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***