LH
Leo-Martyn Heymans
1 reviews | Active since Feb 2014
22 Oct 2019, 13:24
Discovery Card No Response
Have been trying to cancel my Discovery Credit card, all documents have been sent but after request for cancellation has been done over a month ago, they stopped responding to my emails. Due to the card still being active I am being charge fees for it even though it should have been canceled already!
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Replies (1)
Discovery Bank's replyOfficial
23 Oct 2019, 09:43Hi Leo-Martyn H
Thank you for bringing this matter to our attention.
Kindly note, this month’s fee has been reversed and your account has been handed off to FNB to refund your credit balance, once the refund has been done your account will be closed.
Please note, a refund can take up to 5 working days.
Regards
Jaco
Thank you for bringing this matter to our attention.
Kindly note, this month’s fee has been reversed and your account has been handed off to FNB to refund your credit balance, once the refund has been done your account will be closed.
Please note, a refund can take up to 5 working days.
Regards
Jaco
Discovery Bank's reply23 Oct 2019, 09:43
Official
Hi Leo-Martyn H
Thank you for bringing this matter to our attention.
Kindly note, this month’s fee has been reversed and your account has been handed off to FNB to refund your credit balance, once the refund has been done your account will be closed.
Please note, a refund can take up to 5 working days.
Regards
Jaco
Thank you for bringing this matter to our attention.
Kindly note, this month’s fee has been reversed and your account has been handed off to FNB to refund your credit balance, once the refund has been done your account will be closed.
Please note, a refund can take up to 5 working days.
Regards
Jaco