JJ
Jano J
1 reviews | Active since Jul 2016
13 Jul 2016, 08:23
Discovery Card manually removing my Avios miles
<p>I save all my Discovery Miles and convert them to Avios point. I'm going on holiday next month and would like to book my hotels using my Avios miles, however, when trying to do so I found that Discovery removed 80 000 Avios miles with a manual adjustment for no reason whatsoever.</p>
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Discovery Bank's replyOfficial
13 Jul 2016, 11:56Dear jdj123
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Discovery Bank's reply13 Jul 2016, 11:56
Official
Dear jdj123
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)