SA
Steffie A
1 reviews | Active since Jun 2012
12 Apr 2016, 10:55
Discovery Card Health Wallet
On Discovery Card a health wallet benefit is optional, if you take this there is a fee attached to this. Like most credit cards and/or insurance there is always a few \free\" benefits that comes with this. Try and phone and try to verify or claim on these is a mission, you have to give up after a while as no call centre agent knows about the severe illness benefit associated with this.<br> You get told to phone health, then card then health and after spending a lot of time on the phone you give up, the effort is not worth the time and expense as staff is not trained at all"
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Replies (1)Discovery Bank's replyOfficial
12 Apr 2016, 15:39Hello steffiea,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Bank's reply12 Apr 2016, 15:39
Official
Hello steffiea,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
