UC
Ursula C

1 reviews | Active since Jun 2011

10 May 2019, 14:10

Discovery Card **********

Discovery has an art of ripping people off!! I tried on 2 occassions to close the account while being held hostage to Discovery Cards incompetence, now after once again receiving written confirmation that my Discovery Card was CLOSED ON 9 APRIL 2019, to my absolute disgust I receive an invoice from you halfwits stating that I owe you interest. I am now placing this in the public domain again, in the event funds mysteriously are diverted from a confirmed closed account, I assure you I will NOT be paying you a further cent. I suggest you have Arjune Singh attend to this matter as he had it "resolved" last month.

0
Replies (4)
Discovery Bank
Discovery Bank's reply13 May 2019, 08:26
Official
Hi cheeki
Your Discovery Card Account was closed on 09/04/2019.
Therefore, no payment is required as your account is settled and closed.
Regards
Jaco 

UC
Ursula C's update13 May 2019, 08:29
Reviewer Update
If this is the case Jaco, why does my statement say otherwise? You can email me a letter on your letterhead stating as much so should I experience further ***** on this account I am not held liable.
Discovery Bank
Discovery Bank's reply13 May 2019, 08:50
Official
Hi cheeki
There was 53 cent outstanding from your settlement, however this has been written off.
Your Discovery Card Account is closed.
Regards
Jaco

UC
Ursula C's update13 May 2019, 09:08
Reviewer Update
Jaco, it was Discovery Card that transferred the funds into my other account and advised me it was closed, so how then, do you explain that there was 53c outstanding on the settlement, unless of course, you don't know what you are doing!?!. So as per my above comment: You can email me a letter on your letterhead stating as much so should I experience further ***** on this account I am not held liable.