1 reviews | Active since Sept 2012
Discovery Card & FNB - Pathetic
<p>Discovery collected the necessary FICA documents 2 weeks ago to FICA my Discovery Credit Card. But 2 weeks later transactions were being declined on my Credit Card. I discovered after contacting the Discovery Card department that transactions have been suspended until FNB is able to capture the necessary FICA documentation. They have a major backlog and it will take another week before it can be resolved. Pathetic service from Discovery Card Services and FNB. Get you act together and give the service your clients deserve!</p>
Dear J.Caetano
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation with your wife this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 091
Dear J.Caetano
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation with your wife this afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this query.
Your reference number is – ********** 091