EH
Emlyn H

1 reviews | Active since Sept 2016

18 Sept 2016, 11:53

Discovery Card FICA Pathetic Service.

<p>Discovery card your service leaves much to be desired. I challenge you to go into my call history and numerous calls to your customer service agents then tell me if you dont agree that your pethetic shoddy service is unacceptable. And still waiting on a return call from one of your senior staff members. Good luck to any other card holders who will be facing future FICA requirements.</p>

0
Replies (1)
Discovery Bank
Discovery Bank's reply19 Sept 2016, 09:53
Official

Hi 11062

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)