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Prudence M

1 reviews | Active since Jul 2017

26 Jul 2017, 09:02

Discovery card experience

<p>,</p> <p>I just got off this call ref, ********** 960</p> <p>I am extremely disappointed with fact that since day one when I signed up for this card, you had my address spelled incorrectly, I have asked few times for that to be changed and not once you bothered to mentioned what it was required for that change.</p> <p>As per initial call and agreed that my debit order will be on the 26th of every month, why do I see 12th of august in the statement?</p> <p>I am horrified by your BAD SERVICE</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply26 Jul 2017, 10:47
Official

Hello Prudymdaka

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards
Jaco Thompson