DR
Darrell R

1 reviews | Active since Aug 2019

26 Aug 2019, 13:12

Discovery card division shocking service

Stay away from Discovery card division. Trying to cancel card is impossible. Dealt with supposed to be managers Ajay and Deena who keep telling me the credit in my account will be transferred to me which never happens. Return of calls does not happen. Sorry Discovery but you should be ashamed to call yourself a Bank.... or is it FNB that is useless as you seem to be putting the blame on them.

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Replies (1)
Discovery Bank
Discovery Bank's reply27 Aug 2019, 08:56
Official
Hi Darrell R
We do apologise for the delay in refunding your credit balance and closing your account.
We have received confirmation from FNB that your credit balance was refunded last night and your account was closed this morning.
Regards
Jaco