DISCOVERY CARD DIVISION - *********** AS EVER

Just over a month and a half ago I attempted to apply for a Discovery card . It was then that all my troubles started and I received APPAULING , SHOCKING , UNPROFESSIONAL service from the various consultants in the call centre. It was like I was dealing with a bunch of absolutely *********** staff whom had NO formal training on their systems and protocols in place. Furthermore when asked to speak to a manager I am informed that ALL managers are not available and in meetings . Because of the incompetence of staff at Discovery Card division my credit rating has been poor and it now makes me wonder to what extent of damages have been caused on my profile in general by Discovery. Its obvious being a loyal Discovery client and having several investments and policies with them means ABSOLUTELY NOTHING. Then to finally be contacted by a team leader , Zandile Matiwane , on the 30/07/18 who promised to get back to me the following day with feedback and yet 2 weeks later AND STILL NO FEEDBACK , What a Lie ... I am indeed considering changing my service provider as I am at my wits end with DISCOVERY and DO NOT deserve to be treated in this manner.