DISCOVERY CARD DEPARTMENT DON'T KNOW WHAT THEY ARE DOING

I HAVE TO SAY DEALING WITH DISCOVERY CARD DEPARTMENT IS A NIGHTMARE, SINCE YESTERDAY I HAVE BEEN TRYING TO GET ISSUES SORTED, AND I HAVE SENT EMAIL AFTER EMAIL WITH QUESTION AFTER A RECEIVED A QUOTE FOR DISCOVERY CREDIT CARD. THE GUY DID A FULL QUOTE AND LATER HE SENT ME THE QUOTE THAT I HAD TO SIGN BUT HE ALSO SAID THAT I CAN JUST SCRATCH ANY OTHER SERVICE I DON’T NEED LIKE THE DISCOVERY MOTOR CARD, I SIGNED THE DOCUMENTS WITHOUT SENDING MY PAYSLIPS BECAUSE I HAD SOME QUESTION I NEEDED ANSWERED. INSTEAD OF DISCOVERY CALLING THEY SEND ME AN EMAIL THAT MY DOCUMENTS IS OUTSTANDING, BUT IN MY EMAIL, I CLEARLY STATED WHAT MY ISSUES WAS. TODAY, THAT I GOT 2 CALL TODAY FROM DISCOVERY AND EVERYTIME I DTRY TO ANSWER THEY HANG UP THE PHONE, AND THEY SENT ME AN EMAIL TO SAY, MR SMITH WE CAN GET HOLD OF YOU, I CALLED THEM AND SPOKE TO MIRRIAM AND I EXPLAINED MY DILEMMA WITH DISCOVERY CARD, THEN I TOLD HER THAT I HAVE ALREADY SENT ALL MY DOCUMENTS, AND I TOLD HER I NEED HER TO REMOVE THE MOTOR CARD, AND SHE SAID SHE WILL ASK THEM TO DELETE MY PREVIOUS APPLICATION AND RECAPTURE MY APPLICATION AGAIN, BECAUSE THE GUY THAT INITIALLY DID THE QUOTE SAID TO ME I CAN JUST SCRATCH ANYTHING I DON’T NEED, BUT THIS DOES NOT SEEM AS IF IT IS THE PROCEDURE. TODAY AGAIN I SUBMITTED ALL MY DOCUMENTS AFTER SPEAKING TO MIRRIAM. NOW I RECEIVED ANOTHER QUOTE BUT NOW THE AMOUNT OFFERED IN THE FIRST QUOTE HAS CHANGED. NOW I BEING TOLD THAT I RESIGN THE QUOTE AND AGAIN SUBMIT MY PAYSLIPS AND PROOF OR RESIDENTIAL ADDRESS, THIS I MUST DO AGAIN. THIS IS REALLY **** SERVICE ON A VERY HIGH SCALE, THEY DON’T SEEM TO BE KNOW WHAT THEY ARE DOING. I AM REALLY TIRED ON THIS ****, THEY CALLED ME AND OFFERED ME THIS CARD, NOW THEY ARE GIVING **** ON TOP OF THAT. I DON’T REMEMBER HAVING ANY PLEASURE DEALING WITH DISCOVERY CARD. IF YOU DON’T WANT MY BUSINESS PLEASE LEAVE ME ALONE. WHEN YOU SEND EMAIL YOU EMAILS GETS IGNORED.