AM
Anele M
1 reviews | Active since Nov 2013
17 Oct 2019, 11:18
Discovery Card closure
Discovery Card closure process is a nightmare. I have for months been trying to get this account closed, to which they 1st promised perks, which they could never fulfill either. I was promised the monthly charges will be reversed, which hasn't been happening. The person I try to follow up with (AJ) on the phone is totally clueless about the process, he cannot even find the account closure form!
Can this useless account be CLOSED immediately, I'm tired of feeding discovery for nothing!.
Thank you! Call Ref = *** + Email REF = ***.
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Discovery Bank's replyOfficial
17 Oct 2019, 11:53Hi Anele M,
Thank you for bringing this matter to our attention.
However we can confirm your Discovery Card has been closed today, and confirmation of closure emailed to yourself.
We do apologise for the delay in closure of your account.
Regards
Jaco
Thank you for bringing this matter to our attention.
However we can confirm your Discovery Card has been closed today, and confirmation of closure emailed to yourself.
We do apologise for the delay in closure of your account.
Regards
Jaco
Discovery Bank's reply17 Oct 2019, 11:53
Official
Hi Anele M,
Thank you for bringing this matter to our attention.
However we can confirm your Discovery Card has been closed today, and confirmation of closure emailed to yourself.
We do apologise for the delay in closure of your account.
Regards
Jaco
Thank you for bringing this matter to our attention.
However we can confirm your Discovery Card has been closed today, and confirmation of closure emailed to yourself.
We do apologise for the delay in closure of your account.
Regards
Jaco